Effective Date: 1 April 2026
1. Introduction
Welcome to Global Hair Centre Dubai. By accessing our website at globalhairdubai.com, booking a consultation, or receiving any of our hair restoration services, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our services.
These Terms apply to all patients, website visitors, and anyone who interacts with Global Hair Centre Dubai (“we”, “us”, “our”, or “the Clinic”) in any capacity.
If you do not agree with any part of these Terms, please do not use our website or services.
2. About Us
Global Hair Centre Dubai is a DHA (Dubai Health Authority)-licensed hair transplant and hair restoration clinic operating in accordance with UAE healthcare regulations.
- Address: 1134 Al Wasl Rd – Umm Suqeim 2 – Dubai, UAE
- Email: info@globalhairdubai.com
- Phone: +971 4 835 8779 | +971 54 531 7288
- Website: globalhairdubai.com
- Opening Hours: Every Day, 11:00 AM – 8:00 PM (UAE Time)
3. Services Offered
Global Hair Centre Dubai provides the following medical and cosmetic hair restoration services:
- FUE Hair Transplant (Follicular Unit Extraction)
- DHI Hair Transplant (Direct Hair Implantation)
- No-Shave Hair Transplant
- Beard Hair Transplant
- Female Hair Transplant
- Eyebrow Hair Transplant
- Mustache Hair Transplant
- PRP (Platelet-Rich Plasma) Therapy
- Advanced Hair Treatments (mesotherapy, exosome therapy, LLLT)
All procedures are performed by DHA-licensed, board-certified surgeons. The specific treatment recommended for each patient will be determined following an individual trichological assessment and clinical evaluation.
4. Medical Disclaimer
4.1 Not a Substitute for Professional Medical Advice
The information provided on our website, including blog articles, FAQs, procedure descriptions, and before-and-after results, is for general informational purposes only. It does not constitute medical advice, diagnosis, or a treatment plan.
All clinical decisions are made by our DHA-licensed surgeons based on your individual assessment. You should not rely solely on website content when making decisions about your health or medical procedures.
4.2 Individual Results May Vary
Hair transplant results vary from patient to patient, depending on factors including hair loss pattern, donor area density, age, health, and post-operative care adherence. Before-and-after images displayed on our website are representative of real patient outcomes but are not a guarantee of results for any individual.
4.3 Eligibility
Not all individuals are suitable candidates for hair transplant procedures. Candidacy is determined solely by our clinical team during consultation, based on your medical history, scalp assessment, and overall health. We reserve the right to decline treatment where it is not clinically appropriate.
5. Consultations
5.1 Free Consultation
We offer a complimentary initial trichological consultation. This consultation is an assessment and advisory session, it does not constitute a binding agreement to proceed with any treatment.
5.2 Consultation Accuracy
You are responsible for providing accurate, complete, and up-to-date information about your medical history, medications, allergies, and any previous hair-related treatments during your consultation. Failure to do so may affect your treatment outcome and safety, and the Clinic cannot be held responsible for complications arising from incomplete or inaccurate information provided by the patient.
5.3 Second Opinions
We respect your right to seek second opinions before proceeding with any procedure.
6. Appointments & Bookings
6.1 Booking Confirmation
Appointments are confirmed upon receipt of your booking request via phone, WhatsApp, email, or our online contact form. A confirmation will be sent to you by our team within 24 hours.
6.2 Rescheduling & Cancellations
- We request a minimum of 48 hours’ notice for cancellation or rescheduling of consultations.
- For scheduled procedures, we request a minimum of 72 hours’ notice for cancellation or rescheduling.
- Late cancellations or no-shows may result in a rescheduling fee or forfeiture of any deposit paid.
6.3 Clinic’s Right to Reschedule
In exceptional circumstances (including medical emergencies, staff unavailability, or force majeure events), we reserve the right to reschedule your appointment. We will notify you as soon as possible and offer the earliest available alternative date.
7. Pricing, Payments & Deposits
7.1 Pricing
All treatment prices are provided during your consultation based on your individual assessment, graft count, and chosen technique. Prices quoted on our website or in marketing materials are indicative ranges only and are subject to change.
7.2 Deposits
A deposit may be required to secure your procedure date. The deposit amount will be communicated clearly at the time of booking. Deposits are non-refundable in the event of a cancellation made with less than the required notice period (see Section 6.2), unless otherwise agreed in writing.
7.3 Full Payment
Full payment for the procedure is due on or before the day of your treatment, unless otherwise agreed in writing. We accept major credit/debit cards and other payment methods as communicated by our team.
7.4 No Hidden Fees
We are committed to transparent pricing. Any additional costs (such as aftercare products or supplementary treatments) will be communicated to you clearly before they are incurred.
8. Pre-Operative & Post-Operative Responsibilities
8.1 Patient Responsibilities Before Treatment
You agree to:
- Follow all pre-operative instructions provided by our clinical team
- Disclose all current medications, supplements, and medical conditions
- Refrain from alcohol, blood-thinning medications, and smoking as advised
- Arrive at the clinic on time and in a suitable condition for the procedure
8.2 Patient Responsibilities After Treatment
You agree to:
- Follow all post-operative care instructions provided by your surgeon
- Attend all scheduled follow-up appointments
- Contact our clinic promptly if you experience any unexpected symptoms or complications
- Refrain from activities restricted during the recovery period (e.g., strenuous exercise, swimming, direct sun exposure) as advised
Non-compliance with pre- or post-operative instructions may adversely affect your results and safety. The Clinic cannot be held responsible for outcomes affected by failure to follow clinical guidance.
9. Complications & Risks
All medical and surgical procedures carry inherent risks. Our surgeons will explain the potential risks and complications specific to your procedure during your consultation, and you will be asked to sign an informed consent form prior to any treatment.
Common risks associated with hair transplant procedures may include, but are not limited to:
- Temporary swelling, redness, or itching in the treated area
- Temporary shock loss (shedding of transplanted hairs in the first weeks)
- Minor scarring at the donor or recipient site
- Infection (rare, managed with prescribed aftercare)
- Variable or unexpected growth density
In the event of a complication, please contact our clinic immediately. We are committed to supporting our patients through their recovery and will provide appropriate clinical follow-up.
10. Refund Policy
10.1 Pre-Procedure Cancellation
- Cancellations made with more than 72 hours’ notice before a scheduled procedure: deposit may be transferred to a rescheduled appointment.
- Cancellations made with less than 72 hours’ notice: deposits are non-refundable unless exceptional circumstances apply, at the Clinic’s discretion.
10.2 Post-Procedure
Due to the nature of medical procedures, we do not offer refunds once a procedure has been performed. If you have concerns about your results, please contact our team so we can arrange an appropriate clinical review.
10.3 Unsatisfactory Results
We are committed to achieving the best possible outcomes for every patient. If you are not satisfied with your results, we encourage you to attend a follow-up consultation with your surgeon. Decisions about any corrective measures will be made on a case-by-case basis at the discretion of our clinical team.
11. Photography & Marketing Consent
We may request your consent to use your before-and-after photographs, testimonials, or case study information for marketing, educational, or promotional purposes. This consent is entirely voluntary and separate from your medical consent.
You may withdraw your marketing consent at any time by contacting us at info@globalhairdubai.com. Withdrawal of consent will not affect any previously published materials.
12. Website Use
12.1 Permitted Use
You may use our website for lawful purposes only. You agree not to:
- Use the website in any way that violates applicable UAE or international laws or regulations
- Transmit any unsolicited or unauthorised advertising or promotional material
- Attempt to gain unauthorised access to any part of the website or its related systems
- Engage in any conduct that disrupts or interferes with the website’s functionality
12.2 Intellectual Property
All content on globalhairdubai.com , including text, images, graphics, logos, videos, and design, is the intellectual property of Global Hair Centre Dubai and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content from our website without our prior written permission.
12.3 Accuracy of Website Content
We endeavour to keep our website content accurate and up to date. However, we make no warranty or representation regarding the completeness, accuracy, or suitability of any information on the website. Content is subject to change without notice.
12.4 Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience only. We are not responsible for the content, accuracy, or privacy practices of any third-party websites.
13. Limitation of Liability
To the fullest extent permitted by UAE law, Global Hair Centre Dubai shall not be liable for:
- Any indirect, incidental, or consequential loss or damage arising from your use of our services or website
- Any loss arising from your failure to follow pre- or post-operative instructions
- Any complications or outcomes resulting from inaccurate or incomplete information provided by the patient
- Any disruption to our website or services due to circumstances beyond our reasonable control (including technical failures or force majeure events)
Our total liability to you in connection with any claim shall not exceed the amount paid by you for the specific service to which the claim relates.
14. Governing Law & Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai.
In the event of any dispute arising from or relating to these Terms or our services, we encourage you to first contact us directly at info@globalhairdubai.com so that we may attempt to resolve the matter amicably.
If a resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
15. Changes to These Terms
We reserve the right to update or amend these Terms and Conditions at any time. The updated version will be posted on our website with a revised effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms.
We recommend reviewing this page periodically to stay informed of any updates.
16. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Global Hair Centre Dubai
1134 Al Wasl Rd – Umm Suqeim 2 – Dubai, UAE
- Email: info@globalhairdubai.com
- Phone: +971 4 835 8779 | +971 54 531 7288
- Opening Hours: Every Day, 11:00 AM – 8:00 PM (UAE Time)
© 2026 Global Hair Dubai. All rights reserved.